At Redflint, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you interact with us. By using our website or services, you agree to this policy.

Consent

By browsing or shopping on our website, you agree to the terms of this Privacy Policy and allow us to collect and use your information as described below.

What Information We Collect

When you use our website, we may collect your name, email address, phone number, shipping address, and payment details. We also gather basic browsing data, such as the pages you view, the time you spend on the site, and your browser type. This helps us understand your preferences and improve your shopping experience.

How We Use Your Information

We use your information to process orders, provide delivery updates, respond to your questions or complaints, and keep you informed about new collections, offers, or promotions. If you subscribe to our newsletter, we may email you updates. You can unsubscribe at any time.

Customer Support and Communication

If you contact us through our website or social media pages, our team may request your phone number or email address to assist you. This information will only be used to respond to your request and will be handled with strict confidentiality.

Job Applications

If you apply for a job at Redflint, the information in your application will be used only to assess your suitability for the role. We do not share any applicant information with third parties.

Phone or SMS Communication

We do not sell products through phone calls or SMS. If you place an online order, a team member may contact you to confirm the details. However, we will never ask for sensitive information such as credit card details through phone or message.

Cookies and Website Analytics

We use cookies and web analytics tools to collect data like your browsing activity, time spent on the site, and preferences. This helps us improve our website and tailor our services to better suit your needs. You may disable cookies from your browser settings, but this might affect some features of our website.

Security of Your Information

We take the security of your personal data seriously. Only authorized staff and service providers can access your information. We use secure systems and encryption to protect it from unauthorized access. However, if required by law, we may have to share your information with government authorities.

In-Store Purchases

When you shop at our outlets using cash, we do not collect any personal information. If you pay by card, we may ask for your signature or basic payment verification for security purposes.

Newsletter and Marketing

If you sign up for our newsletter, we may collect your name, email address, and clothing preferences to send you updates that match your interests. You can unsubscribe at any time without any charges.

Policy Changes

We may update this Privacy Policy from time to time due to changes in laws, regulations, or internal practices. Any changes will be posted here. Please check this page regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, feel free to reach out to us at [email protected].